Privacy Policy and Patient Rights
Effective Date: February 26, 2026
Last Updated: February 26, 2026
This page explains how Mending Fences handles information collected on this website and how that differs from information protected in treatment settings. For full legal details about patient privacy under HIPAA and, where applicable, 42 CFR Part 2, please refer to our Notice of Privacy Practices (available upon request).
Who This Page Is For
The sections below apply to information collected when you browse this website or submit general inquiry forms.
They do not replace your healthcare privacy rights.
Patient information created or maintained in connection with treatment is protected under federal and state privacy laws, including:
The Health Insurance Portability and Accountability Act (HIPAA)
42 CFR Part 2 (if applicable to substance use disorder treatment records)
Applicable state privacy laws
If you become a patient, you will receive our full Notice of Privacy Practices, which explains your rights in detail.
Information Collected on This Website
1. Information You Voluntarily Submit
When you fill out a form or contact us, we may collect:
- Name
- Phone number
- Email address
- Information you provide in your message
This information is used only to respond to your inquiry or provide the requested information.
2. Technical and Usage Information
When you visit our website, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
- Referring website
This information may be collected using cookies and similar technologies.
3. Tools and Technologies We May Use
Our website may use third-party tools such as:
- Website analytics services (e.g., Google Analytics)
- Website hosting and security services
- Spam prevention tools
- Call tracking systems
- Embedded media services (e.g., YouTube)
These tools are used on public marketing pages only and are configured not to intentionally collect Protected Health Information (PHI).
For more information, please review the privacy notices of the applicable third-party providers.
How Website-Collected Information Is Used
We use information collected through the website to:
- Respond to inquiries
- Schedule consultations or calls (if requested)
- Provide requested services or information
- Improve website performance and user experience
- Maintain website security
Mending Fences does not sell personal information.
Cookies and Analytics
Cookies and similar technologies help us:
- Remember preferences
- Improve website performance
- Understand how visitors use our site
You may manage cookies in your browser settings or through any consent banner provided on the site.
Certain state privacy laws (such as California’s) may provide additional rights regarding data collection and tracking.
Do Not Submit Detailed Medical Information on General Forms
Please avoid submitting detailed medical information, diagnoses, prescriptions, or clinical notes through general website forms or chat features.
If you become a patient, your information will be handled as:
- Protected Health Information (PHI) under HIPAA
- Substance Use Disorder (SUD) records, if applicable, under 42 CFR Part 2
These laws provide additional confidentiality protections.
When HIPAA and 42 CFR Part 2 Apply
HIPAA and, where applicable, 42 CFR Part 2 apply to patient records created or maintained for:
- Treatment
- Payment
- Healthcare operations
Your rights regarding access, amendments, restrictions, confidential communications, and accounting of disclosures are explained in our Notice of Privacy Practices.
Limits of Confidentiality (Summary)
Certain disclosures may occur when permitted or required by law, including:
- Medical emergencies
- Court orders or subpoenas
- Public health reporting requirements
- Suspected abuse or neglect
- Serious and imminent threats to health or safety
Our full Notice of Privacy Practices explains these circumstances in detail.
Sharing of Website-Collected Information
We may share website-collected information with:
- Service providers who help operate our website
- Secure hosting and security vendors
- Analytics providers
- Communication or scheduling systems
Information may also be disclosed when required by law.
Your Choices and Rights (Website Data)
Depending on your state of residence, you may have the right to:
- Request access to personal information you submitted
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
To exercise these rights, please contact us at:
info@mendingfencesflorida.com
We will verify your request as required by law.
Children’s Privacy
This website is intended for individuals 18 years of age and older.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted information without proper consent, please contact us so we can remove it.
Security
Mending Fences uses reasonable administrative, technical, and physical safeguards to protect website-collected information.
However, no method of online transmission or storage is completely secure. Please avoid sending detailed medical information through general website forms.
Retention and Deletion
Website-submitted information is retained only as long as necessary for the purposes described above or as required by law. Information is then deleted or de-identified according to our retention policies.
Do Not Track Signals
Some browsers offer “Do Not Track” signals. Because industry standards are not uniform, we do not currently respond to these signals. You may manage tracking preferences through your browser settings.
Non-Discrimination
Mending Fences does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity, sexual orientation, marital status, military service, or any other protected characteristic under applicable law.
Language assistance and accessibility accommodations are available upon request.
Contact Information
For website privacy questions or requests:
Privacy Officer
Mending Fences
info@mendingfencesflorida.com
Updates to This Policy
This Privacy Policy is effective as of the date listed above.
We may update this policy periodically. Updates will be posted on this page with a revised effective date.